Privacy Policy
Last updated: April 17, 2023
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our Service.
Wetlab Ltd ( “us”, “we” or “our” operates http://www.wetlab.co.uk. This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of our Site.
We use your personal information only for providing and improving the service given to you by our Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Overview
We take your privacy very seriously. Please read this Privacy Policy Notice carefully as it sets out important information about our processing:
When you interact with us on our website, over the phone, by letter or on social media (as a customer or visitor)
As a customer
Summary
If you are a customer of Wetlab Ltd or make contact with us using our website, email, telephone number or social media, we use your personal data to fulfil your orders with us only. We will use your personal data to respond to your enquiry. In order to do this, particularly concerning fresh tissue requests, we may forward your contact information and nature of your enquiry to our trusted supplier in order to facilitate a response or fulfilment of your enquiry.
Information Collection and Use
While using our Site, we may ask you to provide us with certain identifiable information that can be used to contact you or identify you. Personal identifiable information may include, but is not limited to your name (“Personal Information”)
Log Data
We, like many other site operators, collect information that your browser sends whenever you visit our Site. This Log Data may include information such as your computers Internet Protocol (“IP”) address, browser version, the pages of our Site that you visit, the time and date of your visit , the time spent on those pages and other statistics.
Communications
We use your Personal Information given to us to contact you by way of reply to any questions you may have asked us via the contact us page. We will use the provided email address and name in order to facilitate a response from our Site.
If you use our Wetlab Shop or make an enquiry to purchase from us we will ask you to provide us with Personal Identifiable Information. This is in order to fulfil your purchase request. We will then use your Personal Identifiable Information in order to send you a PayPal Invoice. If you have any concerns over the safety and privacy of information adopted by PayPal, please seek this information via the PayPal official website.
Once the PayPal transaction is successful, we use your Personal Identifiable Information in order to fulfil our purchase agreement. We forward your Personal Identifiable Information to our chosen shipping management company. You will receive an email and / or communication by the provided telephone number informing you of your planned delivery and/ or any issues incurred adversely affecting receipt of your items.
We do not store your Personal Information to contact you with newsletters, marketing or promotional information.
Who will have access to your personal data?
We share your personal data with organisations acting as our processors who only have access to your personal data to provide a particular service.
Currently your information may be shared with our freight management company, the chosen shipping company in order to fulfil your delivery, Tissue Harvester and our Website developers and IT Support company.
Cookies
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser and stored on your computers hard drive.
Like many Sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies you may not be able to use some parts of our Site.
Security
The security of your Personal Identifiable Information is important to us. However please be aware that no method of transferring information over the internet is 100% secure. Whilst we thrive to use the best and most secure methods to protect your Personal Identifiable Information, we cannot guarantee absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of April 2023 and will remain in effect except with respect to any changes in its provisions in the future which will be in effect immediately after being updated on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our services we provide will constitute your acknowledgment and consent of our Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us.